Terms and
Conditions
General Terms and Conditions of Globetrotter Erlebnis GmbH for the QTA Reisesommer.
- Organizer/Scope of These Terms and Conditions/Cancellation
1.1. The QTA Reisesommer is organized by Globetrotter Erlebnis GmbH,
Osterbekstr. 90a, 22083 Hamburg (hereinafter referred to as the “Organizer” or “GRG”).
1.2. A visitor’s registration via our website generally constitutes only an
offer to enter into a contract for attendance at the event. Such a contract is only
concluded upon receipt of the confirmation of
participation sent by email, which includes payment confirmation details and incorporates these General Terms and Conditions
(hereinafter referred to as “GTC”), which the visitor receives within 14 days of
payment. By registering, the visitor expressly agrees to be bound by these
GTC.
1.3. The QTA Reisesommer takes place in Mainz in Hall 45. These GTC apply to the
entire event grounds as well as to the access routes within the event
grounds. Changes to the event location are possible and will be announced by
the organizer in a timely manner prior to the start of the event.
1.4. Cancellation of registration is not possible. No refunds will be provided for services not used
or only partially used. Pursuant to Section 312g(2)(9
) of the German Civil Code (BGB), the visitor has no right of withdrawal. - Conclusion of the Contract
2.1. For registrations made via the Internet (contract concluded through electronic
commerce), the following applies to the conclusion of the contract:
a) The online booking process is explained to the visitor on the relevant GRG
website. The visitor or group organizer has access to a
correction feature to amend their
entries, delete them, or reset the entire online registration form; instructions for using this feature are provided. The contract languages offered for
completing the online registration are specified.
b) To the extent that the contract text is stored by GRG in the online booking system, the
visitor or the group organizer is informed of this storage and the option to
retrieve the contract text at a later time.
c) By clicking the “Register with Payment” button, the
visitor or group organizer makes a binding
offer to GRG to conclude the contract. The visitor or group organizer will immediately receive electronic confirmation of receipt of their registration
.
d) Submitting the contract offer by clicking the “Register with
Payment” button does not entitle the visitor or group organizer to the
formation of a contract in accordance with their specifications. Rather, GRG is free to
decide whether or not to accept the customer’s contract offer.
e) The contract is concluded upon the visitor’s
receipt of the confirmation of participation from GRG.
f) If the confirmation of participation is issued immediately after the visitor
or group organizer completes registration by clicking the “Register with Payment”
button—as indicated by the confirmation of participation appearing on the screen (real-time
booking)— the contract is concluded upon the visitor’s or group organizer’s receipt and display of this confirmation
of participation on the screen, without the need for an
interim notification regarding the receipt of their registration. In this case, the
visitor or group organizer is given the option to save and print the
confirmation of participation. However, the binding nature of the contract does not depend on
the visitor actually using these options to save or print
the confirmation. GRG will also send the visitor a copy of
the confirmation of participation via email. - Cancellation and Rescheduling of the Event/Program Changes
3.1. The organizer reserves the right to reject visitor registrations without providing
a reason. The visitor will be notified of the rejection within 14 days of registration
.
3.2. If the event is canceled, the organizer will refund the full registration fee
. If the event is rescheduled, the visitor
must cancel their registration within 4 weeks of the rescheduling announcement. The refund will be issued
immediately upon receipt of the cancellation by the organizer. Further claims are
excluded.
3.3. The organizer has the right to make changes to the announced program.
In the case of minor and/or reasonable changes, the visitor’s
claims are excluded.
3.4 In the event of delays in the program schedule, there is no entitlement to compensation. Furthermore
, individual program items may take place in rooms with established maximum capacities.
For the safety of visitors, these limits will be monitored by supervisory staff. Participation
in these program items cannot be guaranteed. - Access to the Event Grounds/House Rules
4.1. Access to the event grounds is permitted only with a valid confirmation
of participation, which the visitor must present to the supervisory staff
at the entrance checkpoint.
4.2. The organizer and its
security staff exercise the right to enforce house rules on the event grounds. Visitors must comply with the instructions of the security staff.
4.3. In the event of disruptive behavior by a visitor, the organizer and/or the
security staff are entitled to remove the visitor from the event grounds without refunding the
registration fee and to issue a ban from the premises. If the visitor fails to comply with the
expulsion and the ban from the premises, the organizer and the security staff may call the
police to enforce the right to manage the premises. Further rights and claims of
the organizer remain unaffected by this.
4.4. The organizer has the right to deny admission to the event grounds without refunding
the registration fee or to
expel a visitor from the event grounds if there is good cause to do so. Such cause exists, in particular but not
exclusively, if:
- if the visitor violates the house rules or disrupts events
through
his or her behavior, - the visitor is carrying dangerous items (e.g., weapons)
that are prohibited on the event grounds
, - if the visitor has consumed excessive amounts of alcohol or drugs
, - if the visitor appears to be prepared to use force,
- if a visitor openly displays radical or inhumane views
.
4.5. Security personnel are authorized to conduct bag searches or body searches
at the entrance or at any time during the
event throughout the entire event grounds to ensure that visitors are not carrying any prohibited and/or dangerous
items.
4.6. If there is a risk of overcrowding in certain areas or halls, security
personnel are authorized to deny access to these areas and
to direct visitor flow in a manner that prioritizes safety. Visitors must
comply with the instructions of security personnel.
- Items Brought In/Lost and Found
5.1. The organizer is liable for items brought in by visitors only in cases of willful misconduct or
gross negligence.
5.2. Lost items must be turned in at the information desk. Security personnel are
required to secure any unattended items and take
them to the information desk. Lost and found items will be kept at the information
desk until the end of the event and then transferred to the lost and found office. - Emergency Exits and Escape Routes/What to Do in Case of Fire
6.1. Emergency exits and escape routes must be kept clear at all times. Do not linger or sit on stairways or in
passageways; proceed through them quickly.
Emergency exits may only be used in an emergency.
6.2. In the event of a fire or any other threat to life and
limb, the event premises must be evacuated as quickly as possible via the marked escape routes without obstructing others
. Elevators must not be used.
The instructions of the organizer’s supervisory staff, the fire department, and public safety authorities
must be followed immediately. - Liability of the Organizer
7.1. The liability of the Organizer, its legal representatives, or its
agents or vicarious agents for breaches of contractual obligations and for torts is limited to cases of willful misconduct and
gross negligence.
7.2. This does not apply in cases of injury to the visitor’s life, body, or health;
claims under the Product Liability Act; fraudulent concealment of defects;
breach of a warranty, or breach of cardinal obligations (i.e.,
obligations whose fulfillment is essential to the performance of the contract and on whose
fulfillment the visitor regularly relies and is entitled to rely). Liability in the event of
a breach of material contractual obligations is limited in amount to the damages foreseeable at
the time the contract was concluded and typical for this type of contract. This also applies with respect to
the organizer’s legal representatives or vicarious agents. - Transfer
of Contract The organizer reserves the right to transfer the rights and obligations arising from the event attendance contract
to a third party; the
organizer will inform the visitor of this in a timely manner in advance. In such a case, the
visitor is entitled to terminate the contract
for cause within one month of becoming aware of the contract assignment.
Privacy Policy
9.1. GRG is the data controller responsible for processing visitors’ personal
data for the purpose of contract performance in accordance with Article 6(1)(b) of
the GDPR. The visitor’s personal data is processed exclusively for the purpose of executing
and fulfilling the contract. Personal data will not be disclosed to third parties
for purposes other
than the performance of the contract without the visitor’s consent. The data will be deleted as soon as it is no
longer necessary for the purpose of its processing, unless GRG is obligated under Article 6(1)( c of the GDPR due to
tax and commercial law retention and documentation obligations
, or the visitor has consented to further
storage pursuant to Article 6(1)(a) of the GDPR.
9.2. Applicable data protection law grants visitors the following data subject rights vis-à-vis GRG with regard to the
processing of their personal data:
Right of access pursuant to Article 15 of the GDPR, right to rectification pursuant to Article 16 of the GDPR, right
to erasure pursuant to Article 17 of the GDPR, right to restriction of processing pursuant to Article 18
of the GDPR, right to be informed pursuant to Article 19 of the GDPR, the right to data portability
pursuant to Art. 20 of the GDPR, the right to withdraw consent pursuant to Art. 7(3) of
the GDPR, and the right to lodge a complaint with the supervisory authority pursuant to Art. 77 of the GDPR.
Visitors can find further information on data protection at www.globetrotter-erlebnis.de. Customers may contact zentrale@globetrotter-erlebnis.de
or the email address rolf@lauser-nhk.de, or contact Globetrotter
Erlebnis GmbH directly at Osterbekstraße 90a, 22083 Hamburg, with any questions regarding data protection.- Place of Jurisdiction
: If the visitor or the group client is a merchant or a legal entity under
public or private law, the exclusive place of jurisdiction for any
legal disputes between GRG and the group client shall be the location of
GRG’s principal place of business. - No Participation in Proceedings Before a Consumer
Arbitration Board/Reference to the ODR Platform
11.1 GRG is not obligated to participate in dispute resolution proceedings before a consumer
arbitration board and does not participate in such
proceedings.
11.2 For all service and travel contracts concluded through electronic transactions
, GRG refers to the European Online
Dispute Resolution platform at http://ec.europa.eu/consumers/odr/.
Globetrotter Erlebnis GmbH
Osterbekstr. 90a
22083 Hamburg
Tel.: +49 (0) 40 27842-256
Fax: +49 (0) 40 27842-77257
Email: zentrale@globetrotter-erlebnis.de
AG Hamburg HRB 148 928
Managing Directors: Christoph Rische, Lars Helmreich
Raiffeisen-Tours RT-Reisen GmbH
Burgkirchener Str. 143 – 84489 Burghausen – Germany
reisesommer@q-t-a.de
VAT ID: DE 153 761 69